Financial Services Firms Struggle With Hybrid Work Balance
A new Maptician report reveals financial services firms face ongoing struggles in managing hybrid work. The study shows that challenges around productivity, burnout, and real estate utilization remain widespread.
While financial leaders see hybrid work as the most productive model, the report highlights a critical divide. About 60% of respondents said hybrid schedules improve productivity. However, over half believe full-time office presence still supports collaboration more effectively. This contrast highlights what Maptician calls the “hybrid paradox.”
Burnout continues to affect all models. According to the data, 35% of employees said in-office roles carry the highest risk. Another 30% cited remote work as the most stressful, while 25% pointed to hybrid roles. At the same time, many firms lack clear insights into real estate costs. Around 35% admitted they either don’t know or won’t disclose their cost per square foot.
Survey Insights on Hybrid Workplace Trends
The survey, conducted in early 2025, sheds light on key industry trends. About 70% of respondents identified the lack of informal interaction as a top barrier to hybrid collaboration. To address this, firms are investing in better tools. Roughly 55% are upgrading collaboration technology, 40% are revising hybrid work policies, and 35% are rolling out new office engagement programs.
The report emphasizes that successful hybrid work requires more than flexible rules. It demands an intelligent workplace foundation that offers adaptability, visibility, and data-driven decisions. Maptician’s platform supports this by simplifying hybrid scheduling, optimizing office space, and improving employee engagement.
“Hybrid work isn’t just a policy decision, it’s an operational challenge,” said Alaa Pasha, CEO of Maptician. “Without strong tools for visibility, scheduling, and space planning, flexibility turns into friction. Our report shows how firms can move forward with intentional strategies.”
Looking for more updates on financial innovation and revenue-driven technology? Visit RevTech News for expert insights and the latest trends.
News Source: Prweb.com
Unlock your business’s AI potential with these essential steps
Explore the vital pillars for AI readiness in your organization. Get ready to harness the power of AI for unparalleled growth and customer satisfaction.
AI Readiness – Your key to unprecedented business success:
- Master the art of cloud infrastructure for seamless AI integration
- Leverage the power of data to drive informed decision-making
- Create a unified tech stack for a streamlined digital transformation
- Gain organizational buy-in to ensure AI success and long-term sustainability.
Download Now
New Aberdeen report: Drive Results with AI-Powered CX
Today’s contact center is more complex than their counterpart from even ten years ago due to the rise of digital channels. However, CX leaders have never had as many tools in their toolbox to step up to the challenge—and deliver superior business results. Companies that use AI and automation are enjoying returns above those companies that don’t.
This Aberdeen research report surveyed firms across all industries and sizes to measure just how much AI and automation have supercharged their digital transformation. Survey results show big payoffs for those that have invested in AI, and they have plans to invest more into it.
Uncover how AI and automation boost key CX metrics:
- Understanding and leveraging customer behavioral and sentiment data increases customer satisfaction
- Greater efficiency in employee scheduling and greater productivity with real-time agent guidance decreases customer service costs
- Identifying and automating repetitive tasks prone to error improves operational efficiency
- Consistent, hyper-personalized interactions and content boosts sales and marketing metrics
See the clear impact of AI.